Terms and Privacy Policy for Your Shopping Experience

Understanding Our Terms of Use for Your Shopping Experience

Effective Date: 3/25/25

1. Introduction

Welcome to Brew Roost Coffee & Tea Co. (“Company”, “we”, “our”, “us”). By accessing or using our website https://brewroost.com (the “Site”) and our services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

2. Use of the Site

  • Eligibility: You must be at least 18 years old to use our Site and services.

  • Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in a way that could harm the Company or any third party.

3. Products and Services

  • Product Descriptions: We strive to ensure that our product descriptions are accurate. However, we do not warrant that the descriptions are complete or error-free.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

  • Shipping: Orders are processed within 2-4 business days. Standard shipping typically takes 3-5 business days. Shipping times and costs are outlined during time of purchase. We are not responsible for delays caused by carriers or events beyond our control.

  • Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue products as necessary.

4. Returns and Refunds

As Brew Roost Coffee & Tea Co. collaborates with various manufacturers and suppliers, return and refund policies may vary depending on the specific product and its origin. Therefore, customers are advised to contact support (support@brewroost.com) or the manufacturer or supplier directly to inquire about their order’s return and refund policies. We recommend reviewing the return policies provided by the respective manufacturers before making a purchase to ensure clarity on the terms and conditions.

5. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Brew Roost Coffee & Tea Co. or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Brew Roost Coffee & Tea Co. shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our Site or products.

7. Indemnification

You agree to indemnify and hold harmless Brew Roost Coffee & Tea Co. and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

10. Contact Information

For any questions about these Terms, please contact us at:

Brew Roost Coffee & Tea Co.

1638 S San Pedro

Golden Valley, Arizona 86413

support@brewroost.com

[Insert Phone Number]

Privacy & Cookies

1. Privacy Policy

1.1 Information We Collect

We collect:

  • Customer & Order Data: Name, email, billing/shipping address, and order history when you place an order or sign up.

  • Payment Details: Payments are securely processed via trusted gateways (like Stripe or PayPal); we never store full card details.

  • Website Analytics: Your IP address, browser type, pages visited, and interactions—used to improve site functionality and security.

1.2 How We Use Your Information

  • To Fulfill Orders: Including sharing details with suppliers (Printify, AppScenic).

  • To Send Updates: Order confirmations, shipping updates, promotions (only if opted in).

  • To Improve Services: Analytics help us enhance site performance and customer experience.

1.3 Sharing With Trusted Partners

Data is shared only with service providers essential to running BrewRoost—this includes Printify, AppScenic, payment processors, email services, and analytics platforms—all under secure, GDPR-compliant agreements.

1.4 Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for non-essential processing.

  • Request data portability, and lodge a complaint with a data protection authority if needed.
    Email any requests to support@brewroost.com.

1.5 Data Security & Retention

We use industry-standard tools and protections available in WordPress and WooCommerce, including SSL encryption and secure hosting.
We retain your data only as long as needed for order fulfillment, legal compliance, and analytics, after which it is securely deleted.


2. Cookies Policy

2.1 What Are Cookies?

Cookies are small text files stored on your browser when visiting websites. They help keep your session active, remember preferences, and track performance.

2.2 How We Use Cookies

  • Essential Cookies: Help your cart, checkout, and account login work.

  • Analytics Cookies: Track how visitors use our site to improve performance (e.g., Google Analytics).

  • Marketing Cookies: May be used for email capture or retargeting ads, if enabled.

2.3 Cookie Consent

On your first visit, a cookie consent banner will appear requesting permission to use non-essential cookies. Your choices will be saved and can be changed anytime.

2.4 Managing Cookies

You can clear or block cookies at any time through your browser settings. If you’d like help managing your preferences, email us at support@brewroost.com.

2.5 Policy Updates

This policy may be updated if our practices change or in line with regulations. The “Last Updated” date will reflect the most recent version.