Q/A
Frequently asked Questions
Orders are fulfilled from several suppliers worldwide, thus shipping may, in some cases be delayed.
Shipping usually takes between 4-8 Business days
At BrewRoost, we understand things happen. If you need to return or exchange a product, reach out to our support team at info@brewroost.com within 14 days of purchase. Share your order details, and we’ll swiftly assist you. Your satisfaction is our priority!
How do I change my shipping address? Email us at info@brewroost.com within 24-48 hours, and we’ll contact the supplier directly to fix your issue before it’s shipped.
How do I track the status of my order? We’ll email you tracking information as soon as your fresh coffee or brewing equipment gets packed!
How do I receive customer support? Contact us at our email info@brewroost.com for customer support; we usually reply within 24-48 hours!
Do you ship to my country? We ship within the USA!
Will my items come in one package? It depends on your order. Making orders from multiple suppliers may result in different packages or different shipping dates.
Still need help?
Get in touch with us
We are working on setting up a dedicated help page for our customers in the near future, but for now, don’t hesitate to email us: info@brewroost.com